Service Management
De Training

This course describes how to configure and manage a System Center 2012 R2 Configuration Manager site and its associated site systems. The course focuses on day-to-day management tasks for System Center 2012 R2 Configuration Manager.

Doelgroep

De training is bedoeld om inzicht te geven in de elementaire processen van Service Management, en is daarom met name geschikt voor:

IT Professionals who are responsible for configuring and managing endpoints in one or more System Center 2012 R2 Configuration Manager sites and all supporting systems. They have one to three years of experience managing and maintaining client computers
devices and servers in medium to large enterprise organizations. Administrators may have previous Configuration Manager experience
or be new to the product.

Kennisdoelstelling

De kennisdoelstelling is om de deelnemer de volgende onderwerpen te laten herkennen, beschrijven en toepassen:

  • Describe the System Center 2012 R2 Configuration Manager feature set and manage and troubleshoot sites by using the Configuration Manager Console and associated toolset.
  • Configure boundaries and boundary groups, configure discovery methods, manage user and device collections, and implement role-based administration.
  • Describe the client deployment process, configure client deployment methods, configure the client agent settings, and monitor client status.
  • Describe the inventory collection process, configure and manage hardware and software inventory, monitor inventory data flow, and use Asset Intelligence and Software Metering.
  • Analyze data by creating queries and running reports.
  • Create, deploy, and manage software packages and programs.
  • Create and deploy applications by using the System Center 2012 R2 Configuration Manager application model.
  • Configure multiple deployment types.
  • Deploy and manage software updates.
  • Integrate and implement Endpoint Protection by using System Center 2012 R2 Configuration Manager.
  • Deploy operating systems by using the Configuration Manager infrastructure.
  • Manage configuration items, baselines, and profiles to assess and configure settings for devices.
  • Manage mobile devices by using System Center 2012 R2 Configuration Manager.
  • Configure Wake On LAN, Power Management policies, and Remote Control.
Voorkennis

• Installation, configuration, and troubleshooting for Windows-based personal computers.
• Windows client management including endpoint security fundamentals.
• Networking fundamentals, including TCP/IP and Domain Name System (DNS).
• Windows Server administration concepts including Active Directory and group policy principles and management.
• Basic concepts of Public Key Infrastructure (PKI) security.
• Familiarity with Windows Intune.
• Desired: Basic understanding of Windows Server roles and services.
• Desired: Basic understanding of Microsoft SQL Server Reporting Services.

Duur

5 dagen. De trainingsdagen duren van 09.00 uur tot 17.00 uur.


Generieke informatie cursus

• Module 1: Overview of System Center 2012 R2 Configuration Manager
• Module 2: Discovering and Organizing Resources
• Module 3: Managing the Configuration Manager Client Agent
• Module 4: Managing Inventory and Software Metering
• Module 5: Querying and Reporting Data
• Module 6: Managing Software Distribution and Deployment by Using Packages and Programs
• Module 7: Creating and Deploying Applications
• Module 8: Deploying Additional Application Types
• Module 9: Deploying and Managing Software Updates
• Module 10: Implementing Endpoint Protection by Using System Center 2012 R2 Configuration Manager
• Module 11: Managing Operating Systems Deployment
• Module 12: Managing Compliance Settings and Profiles
• Module 13: Mobile Device Management Using System Center 2012 R2 Configuration Manager
• Module 14: Configuring Wake On LAN, Power Management, and Remote Control

Kosten

Additionele kosten

Alle Pink Elephant prijzen zijn inclusief lunch, koffie en thee, en exclusief BTW. Voor BTW vrijgestelde instanties hebben wij de mogelijkheid te factureren tegen een BTW 0% tarief.

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